terms and conditions

Welcome to Ahhsemble.

These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and any purchases made through it. By accessing the Site or placing an order, you are agreeing to be bound by these Terms. If you do not agree, you should not use the Site.

Ahhsemble specialises in curated and customised corporate gifting, wedding gifting, branded merchandise, event kits, and related services. Our products cover a broad range of corporate and event gifting items, which may include customised or personalised merchandise, accessories, and other related goods.

When you place an order, you are making an offer to purchase goods or services from Ahhsemble. We reserve the right to accept or decline any order at our discretion. Once an order has been accepted, it cannot be cancelled unless expressly agreed to in writing by us. All prices are listed in Australian dollars and may change without notice. Payment must be made in full at the time of purchase using the methods available on the Site. In the event of a pricing error, suspected fraud, or misuse, we reserve the right to cancel or refuse an order.

We use a combination of delivery services, including third-party couriers, Sendle, and Australia Post. Once items are dispatched, risk passes to you. Ahhsemble accepts no responsibility for delays, damage, or loss caused by third parties, weather events, or other circumstances beyond our control. Any delivery dates provided are estimates only and cannot be guaranteed.

All sales are final once items have been dispatched. We do not accept returns or provide refunds for change of mind, incorrect selection, or personalisation preferences. Refunds or replacements are only available where an item is proven to be faulty or damaged on delivery. Such claims must be notified to us within seven days of receipt and supported by evidence. Refunds are assessed on a case-by-case basis and are not guaranteed beyond statutory obligations.

All content on the Site, including text, graphics, logos, product designs, and images, is owned by or licensed to Ahhsemble and is protected by law. You must not reproduce, distribute, or exploit any material from the Site without our prior written consent.

You must not misuse the Site or engage in unlawful, abusive, or fraudulent activity. We may suspend or terminate your access if you breach these Terms. We collect and handle personal information in accordance with our Privacy Policy, which forms part of these Terms.

To the fullest extent permitted by law, Ahhsemble is not liable for any loss, injury, damage, cost, or expense, whether direct or indirect, including but not limited to property damage, personal injury, or death, arising from your use of the Site or from any products or services purchased through it. This includes, without limitation, issues connected with or arising from the use of technology goods, NFC systems, electrical items, or any defects or failures attributable to manufacturers or third-party suppliers. Any malfunction, failure, or unforeseen incident involving such goods remains the responsibility of the manufacturer or supplier, and not Ahhsemble. Our total liability to you is strictly limited to the amount paid by you for the relevant product or service.

These Terms are governed by the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia. We may update these Terms from time to time, and any changes will be published on the Site. Continued use of the Site after such updates constitutes your acceptance of the revised Terms.

For any questions regarding these Terms, please contact us at info@ahhsemble.com

2025 Ahhsemble. All rights reserved.